Do Not Call Registry is Back Again

Posted In India - By NitiN Kumar Jain On Thursday, February 10th, 2011 With 0 Comments






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Remember, around 2 years ago we reported how you could register yourself to NDNC (National Do Not Call registry) to avoid unwanted calls from various telemarketers.

Many people registered including me but it did not succeed. We kept getting calls. Another disadvantage was that you were subscribed to unwanted calls by default and you needed to register your number to this registry to avoid these calls which was later thought upon and kind of reversed.

But now TRAI (Telecom Regulatory Authority of India), by stringing the law has come up with it again by easing the process a bit.

You can now register your preferences for receiving commercial calls. You have the option to either block all commercial calls and SMS or to block only commercial calls while receiving SMSs of your choice or to block calls in a particular category (Real estate) while receiving in other (Education). For this purpose, you have to register your preference.

There are two ways to do it now:

  • Dialing toll free number 1909
    • Call the toll free number 1909 and IVRS system will help you register your preferences.
  • Sending SMS to 1909
    • You need to send an sms to 1909 to start / stop any service.
    • To opt for the fully blocked category, send SMS “START 0” to 1909.
    • To opt for the partially blocked category, send SMS “START <option>” to 1909 where options can be:

0 Stop ALL
1 Banking/Insurance/Financial products/credit cards,
2 Real Estate,
3 Education,
4 Health,
5 Consumer goods and automobiles,
6 Communication/Broadcasting/Entertainment/IT,
7 Tourism and Leisure.

You can opt for one, or a combination of some, or all the subjects.

E.g.

  • START 1
  • START 1,2
  • START 3,7,5
  • START 0,1,2 – This will un-register you from the services as you have included the option 0

Important thing to note here is that If you are already registered in the National Do Not Call Registry (NDNC) you do not have to re-register; your registration will continue under the ‘Fully Blocked’ category.

You can make a change in your preference at any point of time after expiry of three months from the date of registration or three months from the date of last change request i.e. only 1 request in 3 months would be entertained.

You can navigate to www.nccptrai.gov.in to know it in details.

Let’s see if it works:


Vodafone:

I sent an sms “START 0” to 1909 and received and sms instantly saying “Hello! You have entered the wrong keyword. Please enter the desired keyword and sms to 1909“. I tried again couple of times but in vain. I received the same sms again.

I tried calling them but it says “Please check the number you have dialed.

I keep receiving telemarketers sms.

MTNL:

I sent an sms “START 0” to 1909 and received two messages, one read “You are not registered for the preference(s) sent by you. Your current preferences are“. The second message read “Could not fetch content, sorry“.

I tried calling them but it says “Please check the number you have dialed.

I keep receiving telemarketers sms.

Airtel:

I sent an sms “START 0” to 1909 and received and sms instantly saying “Registration number for your selected preference is S10293****** All promotional calls and sms to your Airtel mobile should be stopped“.

I did receive a promotional sms from AZPromo within 2 hours.

Reliance:

I sent an sms “START 0” to 1909 and received and sms instantly saying “Service is temporarily unavailable. Kindly try later“.

I keep receiving promotional sms.

Tata Docomo:

I sent an sms “START 0” to 1909 and received and sms instantly saying “Registration number for your selected preference is D394857****** All promotional calls and sms to your docomo number will be stopped“.

I keep getting promotional sms.

So, is it really working? Or would it really work?

To me, so far it doesn’t seem to be working. But in days to come let’s see how it progresses. Do let us know your experience too.